Return & Refund Policy

Our Returns Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of delivery at no cost to you. Refunds will be issued for the returned item(s). Please note that original shipping fees are non-refundable.

Return terms may differ during promotional periods. We recommend reviewing the applicable promotion's terms and conditions before placing your order.

For returns or exchanges of Tasklune products purchased through an authorized third-party retailer, please contact that retailer directly, as their return policies may differ from ours.

📧 How to Return an Item

(Excluding Black Friday and other promotional periods — please refer to the specific promotion's terms.)

  1. Email us at request@tasklune.com with your order number and the item(s) you wish to return.
  2. Our team will review your request and send you a prepaid return label along with step-by-step instructions.
  3. Pack the item(s) securely and drop off the package at the designated carrier location.
  4. Once we receive and inspect the returned item(s), your refund will be processed within 5–10 business days.

📦 Damaged Items

We take product quality seriously. If your order arrives damaged, please follow these steps:

  • Email request@tasklune.com with the subject line: DAMAGED
  • Include your order number and attach clear photos of the damaged item and packaging
  • This must be submitted within 14 days of receiving your order

We will assess your case and arrange a replacement or refund as appropriate.

❓ Missing Items

If your order is incomplete or an item is missing upon delivery, please reach out to us as soon as possible:

  • Email request@tasklune.com with the subject line: MISSING ITEM
  • Include your order number and a description of the missing item(s)

Please note that some orders may be shipped in multiple packages from different warehouse locations — we recommend waiting 2–3 additional business days before reporting a missing item, in case packages arrive separately.

📍 Return Address

Please do not return items without first contacting us and receiving a return label. Unauthorized returns may not be processed.

Global-Fulfillment CA Warehouse
13300 Carmenita Road, Suite 201
Santa Fe Springs, CA 90670
United States