Privacy Policy

1. Who We Are

• Registered Company: KINGSWELL S.R.L.

• Company Registration Number: J2026039666004

• VAT Number: RO54935395

• Registered Address: București Sectorul 3, Strada Rotunda, Nr. 1, Camera 2, Bl. Y1B, Scara 2, Etaj 9, Ap. 82, Romania

• Support Email: request@tasklune.com

2. About Personal Data

Personal data refers to any information that can identify you, directly or indirectly. This includes data that, when combined with other details, could lead to your identification. It does not cover data that has been fully and irreversibly anonymised.

Keeping Things Safe

We operate on the principles of lawfulness, fairness, and transparency, processing only the data we genuinely require and applying appropriate technical and organisational safeguards. We may use personal data to verify accounts, detect fraud, and investigate suspicious activity or policy violations, based on our legitimate interest in maintaining secure services.

What We Collect

• Information you provide to us: This includes details submitted when creating an account, contacting our team, completing a survey, or using our support tools. For purchases, this covers payment information, billing and shipping details, and account credentials.

• Information generated by your use of our services: This may include your device type, device identifiers, IP address, operating system, browser type, usage patterns, and general location data.

3. How We Use Your Data

We use personal data primarily to deliver, improve, and develop our products and services, to communicate with you, and to keep our platform and customers safe.

• Improving Our Service: We rely on data analysis and internal review, grounded in our legitimate interest in operating and enhancing our business.

• Staying in Touch: With your consent, we may send marketing communications, order and account updates, and policy notices. You may opt out of marketing at any time by contacting us.

4. Cookies

Cookies are small text files stored in your browser to retain certain information. At present, we use only strictly necessary cookies — for example, to remember your cart contents and keep you signed in. We do not currently use cookies for advertising, third-party tracking, or behavioural profiling. Should this change, we will update this Privacy Statement and put an appropriate consent mechanism in place before deploying any non-essential cookies, in line with applicable EU rules. You can manage or disable cookies through your browser settings, though doing so may affect certain site features.

5. Sharing Your Data

We share certain data with trusted partners who support the operation of our services or help us reach customers. We will never share your personal data with third parties for their own independent marketing purposes without your prior consent.

6. Data Transfers

Where required by the laws of the European Economic Area (EEA) or your country of residence, we process personal data in accordance with Article 6(1) of the General Data Protection Regulation (“GDPR”) wherever your consent is the applicable legal basis.

As part of fulfilling your order, certain personal data — such as your name, delivery address, and order details — may be shared with logistics partners located outside the EEA for the purpose of processing and delivering your order. Any such transfer is carried out under the safeguards required by the GDPR.

7. Children

Our products and services are intended for adults aged 18 and older, consistent with the age requirement set out in our Terms & Conditions. As an additional safeguard, we do not knowingly collect personal data from children under 16. If we become aware that such data has been collected, we will take prompt steps to delete it.

8. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. You may also restrict or object to further processing, and request your data in a structured, portable format. You may lodge a complaint with your local data protection authority regarding our data handling practices. We aim to respond to all requests within 30 days.

9. Keeping Your Data Secure

We apply reasonable technical, administrative, and physical safeguards to protect your data from unauthorised access. We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Statement, unless a longer retention period is required by law.

10. Changes to This Statement

We may periodically revise this Privacy Statement to reflect changes in technology, our practices, or applicable law. Continued use of our services after an update takes effect constitutes your acceptance of the revised statement.

11. Contact Us

Questions about this Privacy Statement? Get in touch with our team at request@tasklune.com (KINGSWELL S.R.L.).